What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Houston home and you’re not sure what to expect. It’s stressful enough to let an AC repairman into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. No worries! Church Services is here to inform you on the basic air conditioner repair process so you’ll be prepared when an expert air conditioning service technician needs to visit your home.

It Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to take a look at it to verify that it’s not simply a thermostat settings problem. The service tech will verify the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioning system. A faulty or improperly connected wire could be the only thing that’s keeping you from a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The service tech will then most likely ask you to see the A/C. Similar to a doctor, the service tech will begin their trial and error testing process. There are many factors that could be the cause for an A/C system that isn’t functioning properly, and it’s up the technician to examine all the possible reasons starting from the most frequent issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will examine the air conditioner’s refrigerant levels, confirm the air condenser fan is rotating properly, confirm that the size of your air conditioner is suitable for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning service tech has identified the problem, he or she should explain all your options. The exchange will usually start with the technician explaining what the problem is, what part (if any) went out, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will involve changing out the part and resolving the trouble, but may also include upgrading parts of the A/C, the AC itself, or your entire heating and AC system. In certain cases, it may make more sense to purchase a whole new HVAC system, especially if the AC is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the long run. The technician will explain how much time, effort, and cost it will take to fix the trouble.

The technician may at this point explain what could have been done to avoid the problem or part failure and how to avoid a future issue. This typically includes proactive maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer an annual service plan so you don’t have to worry about making future HVAC tune-up appointments for your home.

Lastly, they will discuss the process for repairing the failed part or fixing the trouble. If you determine that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and schedule your follow-up appointment to repair your air conditioner. Or, if the part needed is already handy on their van, they will begin the air conditioning repair work with your go-ahead.

Remember that throughout Houston your system is in good hands with Church Services. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the people we send into your home. If you ever come across any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 713-396-3760 and we’ll be happy to discuss the process.

Contact Us