What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Houston home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. No worries! Church Services is here to fill you in on the standard air conditioner repair process so you will be prepared when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to take a look at it to verify that it’s not simply a thermostat settings problem. The service tech will verify the thermostat is flipped to cool and then lower the temperature to see if that will activate the AC. A faulty or incorrectly connected wire could be all that’s keeping you from a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask you to see the AC system. Like a doctor, the service tech will begin their trial and error testing process. There are many factors that could be the cause for an A/C system that isn’t running properly, and it’s up the repairman to look into all the possible causes starting from the most frequent issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will likely check the air filter to confirm it’s not obstructed or in need of replacing. They will examine the air conditioner’s refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioner is suitable for the size of your home, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning service tech has identified the issue, he or she should explain all your options to you. The exchange will usually start with the repairman explaining what the issue is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your options, which will involve changing out the part and resolving the trouble, but may also include upgrading parts of the A/C, the AC itself, or your entire HVAC system. In some cases, it may make more sense to invest in an entire new heating and cooling system, specifically if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to resolve the trouble.

The repairman may at this point explain what could have been done to avoid the problem or part failure and how to prevent a future issue. This usually includes proactive maintenance, which not only helps stop an air conditioning breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair companies will offer an annual service plan so you don’t have to think about making future AC tune-up appointments for your systems.

Lastly, they will discuss the process for repairing the failed part or fixing the trouble. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts needed and set up your next appointment to repair your air conditioner. Or, if the part needed is already handy on their van, they will begin the air conditioning repair work with your go-ahead.

Remember that throughout Houston your system is in good hands with Church Services. Our service techs are ACE-certified and have undergone extensive background checks so you can feel safe and sure with the people we send into your home. If you ever come across any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 713-396-3760 and we’ll be happy to discuss the process.