10 Questions to Ask an HVAC Contractor
Choosing the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That decision is important because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.
To help you make an informed decision, research several companies in your community that might be suitable for the job. Once you find a a small number of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.
1. Are You Licensed and Insured?
This should be the first question on your list. Hiring a licensed contractor is how you know that they fulfill the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents for the duration of the service call. A trustworthy HVAC contractor can provide proof of licensing and insurance upon request.
2. What Size HVAC System Do I Need?
HVAC systems come in various sizes and strengths. Installing a system that is too big or too small causes inefficient performance and could reduce the unit’s life expectancy. An experienced contractor can assess your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.
3. What Brands Do You Carry or Recommend?
Different furnace and AC brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the perfect fit for your requirements. To get an idea of equipment quality and prices, consider asking for a list of brands the contractor recommends and why.
4. Do You Offer a Written, Itemized Estimate?
A written quote is better than a verbal quote. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.
Remember, extremely low estimates don’t always result in the savings you expect. You’ll likely end up with second-rate equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.
5. What Kind of Warranty Comes with Your Services?
A one-year labor warranty is the HVAC profession’s standard. However, you should also question companies about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.
6. Do You Offer Maintenance Services?
Regular tune-ups are essential to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your furnace and air conditioning company promotes solid long-term HVAC performance. It also means you won't have to restart your search for a qualified contractor the next time you need maintenance or repair work.
7. Will You Pull All Necessary Permits?
Most HVAC work involves permits from local or state authorities. A respected contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.
8. What Are My Payment Options?
It’s important to know how a contractor structures their payment schedule. Be sure to ask if they provide financing options or if they require full payment as soon as the work is complete.
9. How Long Will the Installation Take?
HVAC installation times will change based on the project's size and difficulty. Even so, having a clear timeline is fundamental to minimize disruption to your everyday routine. Your contractor should supply a realistic time frame to start and end the project and then follow through on this estimate.
10. How Can I Improve Home Heating and Cooling Efficiency?
Your contractor should be able to suggest ways to improve energy efficiency with a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a less expensive heating and cooling system. The result is a more budget-friendly up-front investment and lower utility expenses for years to come.
Contact Church Services for HVAC Contracting Services in Houston
At Church Services we understand that choosing the right HVAC contractor is an important commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the crew at Church Services proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.
So, if you’re looking for a respected HVAC partner, don’t hesitate to reach out at 713-396-3760. Any time you contact a Service Experts office like Church Services, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.